8 Tháng Một, 2024

Automating the banks back office

The transformative power of automation in banking When asked why customers started using a neobank compared to a traditional bank, 32% of survey respondents listed price and easy access as reasons, while 30% said the speed of service. Automation makes it possible to put customers first […]
15 Tháng Chín, 2023

Cognitive Automation 101 IBM Digital Transformation Blog

What is Intelligent Automation: Guide to RPA’s Future in 2023 “RPA is a technology that takes the robot out of the human, whereas cognitive automation is the putting of the human into the robot,” said Wayne Butterfield, a director at ISG, a technology research and advisory […]
15 Tháng Tám, 2023

Healthcare Chatbots: How Patient Engagement Chatbots Are Helping

GPT-3 Chatbots in Healthcare: Revolutionizing Patient Engagement These 2 technologies combine to bring chatbots to life providing personalized patient experiences that scale. Integrating chatbots into healthcare platforms requires a user-centric approach. Design intuitive interfaces for seamless interactions, reducing the risk of frustration. Map out user journeys […]
20 Tháng Bảy, 2023

The 16 Best Bots for People Who Work in Sales

15 Best Shopping Bots for eCommerce Stores It can handle common e-commerce inquiries such as order status or pricing. Shopping bot providers commonly state that their tools can automate 70-80% of customer support requests. They can cut down on the number of live agents while offering […]
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